S4HANA : PM/CS - Enable E- signature at Operations

This blog is about a E- signature Functionality at service Order or Maintenance Order Operation Level.

We use Maintenance or service Order Operations to perform certain tasks on the Equipment and once the task is executed, this operation can be confirmed.

During Confirmation, we can do Digital signature, it is confirmation from Customer or particular Work Center


Configurtion:

SPRO-->PLANT MAINTENANCE & CUSTOMER SERVICE--.>MAINTENANCE & SERVICE ORDERS-->FUNCTIONS AND SETTINGS OF ORDER TYPES--.>DEFINE DIGITAL SIGNATURES FOR ORDER TYPES.

You need to define signature strategy for Order type and Plant

signature strategy:-

                  This determines individual signature to be assigned for operation

Digital signature Flag:-

               This controls if a Digital signature is mandatory, optional or not required to be assigned at Operational Level

signature type:

         here, we have option to perform Digital signatures with SAP user and password

Create a service Order with Operation in IW32 or IW21

confirm the operation in IW41


at operation level, upon configuration of Digital signature, you can see Digital Operation level

once the Digital signature is set, you can see status as DSIG with log

We can view the Digital signatures using DSAL transaction for particular application

You can  Generate Digital Signatures using Adobe forms and upload to SSF admin portal


let me know if you have any further questions or clarifications